Your Questions Answered

 
 

General FAQs:

 

  • ▶ Volta hours and Staff Belay times

    ▶ Coffee Matter Snack Bar hours

  • —A signed waiver ( by a parent or legal guardian if you are under 18)

    —Comfortable clothes that you don’t mind getting chalky

    —Climbing shoes (available for rent or purchase if you don’t have your own) or a comfortable pair of closed toe shoes

    —A good attitude and awareness of those around you!

    Preparing for your first visit

  • Yes. Everyone that walks through Volta’s doors will need a signed waiver and Volta Visitor Agreement. Save time and fill one out online, or come on in and we can support you.

    Very important: if you are under 18 years of age, a parent or legal guardian must sign your waiver, not your friend’s parent, grandparent, or a pal. We make this easy to do online so please plan ahead.

    Sign waiver

  • Volta, meaning “turn” in poetry, refers to a dramatic shift in thought or emotion, an important moment of transition. Volta is also a river, a crater on the moon, a dance, etc. It has meanings across many languages and yet is the same word in each. Alessandro Volta invented the voltaic pile, and contributed to theories about electric current. The name Volta spoke to us as a poetic nod to energy, and to the transformation that is possible through intentional engagement.

  • You must be 14 or older to belay other climbers (to control the ropes for another climber) and to use the fitness equipment. There is no age restriction for learning to climb, young or old! Children under 14 must be supervised by an adult at all times.

  • 4500 square feet of lead/top rope wall • 26 rope stations • Wall height ranging from 35-40 feet tall • Area dedicated to introductory climbing • Tiered rappel station for SAR training

  • 3500 square feet of bouldering • Wall height ranging from 14-16 feet • Area dedicated to introductory bouldering • Continuous floor padding protecting all fall zones

Membership FAQs:

 

  • We offer a monthly individual recurring membership and a family recurring membership

    → Become a member

  • —Unlimited rope climbing and bouldering!

    —10% discount on most retail

    —$10 yoga classes

    —Discounted rates for youth programming and camps

    —1 Free guest pass per month

    —Free 15 minute Physical Therapy consultation with UBE

    —Full access to our fitness facilities

    —FREE or discounted admission to community events

    —Discounted competition entry fees

    —FREE lead rope rentals + 50% off our Sport Lead class

    —FREE ‘Learn the Ropes’ class

    —20% discount at Acadia Yurts Wellness*

    —$50 off your first visit with Dynamic Chiropractic’s Dr. Rick White*

    *with proof of Volta membership

    Learn more

  • Yes. You can freeze your membership at any time for up to 3 months for FREE, and just $10/month for each month thereafter.

    Contact Kary at kary@voltaclimbing.com to make changes or if you have questions.

  • You may cancel your autopay after (2) full billing cycles.

    If you are seasonal and cancelling, please contact us to chat about freezing your membership ▶ You can freeze up to 3 months at no charge ▶ If you cancel and come back within 6 months, you do not need to repay your $49 initiation fee

retail and rental faqs:

  • Volta carries climbing shoes, rope, harnesses, and hardware from leading industry brands (Sterling, Evolv, Scarpa, Petzl, Mammut, La Sportiva) as well as skin care and nutrition products (Rhino Skin Solutions, Physivantage, LMNT, et al). We also carry chalk, chalk bags, rope bags, pads, and training products (8BPlus, Organic, Tension, Chalk Cartel, Friction Labs, et al). We also love to promote our Volta brand and have sweatshirts, t-shirts, water bottles, and more!

  • Wear clothes that allow you to move comfortably and aren’t too baggy. Think stretchy! We have climbing shoes to rent or bring your own. Shirts are required at Volta and clean sneakers are acceptable. We suggest wearing socks with the rental shoes.

  • We don’t require helmets and don’t have helmets to rent. Please feel free to bring your own.

  • Yes! We have a loaded health focused Snack Bar — nutritious bars, nuts, dried fruit, meat sticks, etc.

    In our cooler, we offer water, Yerba Mate, coconut water, local Blueberry soda and Root Beer, Polar flavored seltzer, Izze sodas.

    We also offer local coffee and beer, as well an assortment of other offerings!

  • Yes we do! We sell physical gift cards (available for purchase at the Front Desk) and digital gift cards.

    Choose the date you’d like to gift your digital gift card, and we’ll send it to your recipient in the form of an emailed barcode.

    • Gift cards cannot be used to purchase things from our online merch shop or via our online Rock Gym Pro™ event and class sign-up portal. Volta gift cards are non-refundable.